• FAQ
  • Q:Booking procedure

    A:

    Check-in: 3 pm
    Check-out: 12 pm
    Luggage Storage Service( For Free)

    Q:Payment Information

    A:

    To ensure users safety, users may confirm the booking at online reservation. If you need any assistance of our SSL certificate service,or report any inappropriate usage of current website information page, please do not hesitate to contact us:

    Phone:+886 3 8331 388 FAX:+886 3 8331 389

    Q:Cancellation

    A:

    After confirming booking online, the reservation only can be cancelled from the site. 

    (Home Page-> My Booking->Enter E-MAIL and Reservation Number->Cancel Reservation)

    Q:Cancellation

    A:

    Cancellation because of a natural disaster or other crisis, you may postpone the check-in date or refund the room charge (For refunding the banking charge should be NT $100)

    Facilities

    Q:Service

    A:

    Free Parking, Free bicycle, Free city map, Tour package and travel services, Travel planning and consultant, Car rental, Train Timetable Information, Flight Schedule.

    Free Wi-Fi, Business services, Meeting Room, Luggage storage, Express delivery service

    Q:Location and contact info

    A:

    122 Zhong-Fu Road, Hualien 970

            Phone:+886 3 8331 388

            FAX:+886 3 8331 389

            Web:www.cj-hotel.com

            E-mail:cj-hotel@cj-hotel

            Line:cjhotel

            Facebook:http://www.facebook.com/cjhotel122

    Q:Directions

    A:

    It takes approximately 15 minutes from the Hualien station to the hotel and takes 30 minutes from the airport to the hotel.

    Transportation:(Taxi、Local Bus) The Hualien bus lines 1127,1140,1145 will stop at Zhong-Fu station, and the hotel is five minutes walk.

    Q:Online Shopping

    A:

    If you like our unique and original brands please do not hesitate to contact us at the following e-mail addresses: cj-hotel@cj-hotel.com, we are at your disposal for any further information you need.

    Q:Creative Field

    A:

    CJ Hotel offers various unique and original brands. You can find your favorite brands to add to the wonderful memories of your journey.

    Q:Memberships

    A:

    Members will receive a gift while you arrive CJ hotel plus seasonal Discounts information.